Service

DEMAG WORKS 24/7 SO YOU CAN TOO

You work hard to meet your customers’ expectations, and we work hard to meet yours. We’re committed to your business success and know that when your cranes work, jobs get done and you make money. You can call our free support line anytime day or night, 24/7.

And we can even come to you, to get your crane back to work.

Tech Support

Looking for support as a Demag cranes owner? Many countries are serviced by a local distributor. Contact your local Demag distributor for parts, service and training support:

Click here to Find Your Local Demag Distributor

For factory direct support, please search for the correct contact below.
Australia map

Australia

1800 837 395

Brazil map

Brazil

0800 69 83739

Europe map

Europe

+8000-6983739

US and Canada map

North America

+1 (833) My-Demag

Asia

Service Director Asia, Aftermarket
Weiwen Zhang
+86 2134702833
+86 13701849572

Central & Southern Africa

Benjamin Bernhardt
+27 (72) 17 60 312

China

Service Manager
Zhang Ming
+86-21-60936840
+86-13817931709

D-A-CH & BeNeLux

Manager Customer Support Cranes D-A-CH-BeNeLux, Aftermarket
Matthias Hein
+49 6332 83 1645
+49 172 6561285

France & Northern Africa

Manager
David Fauchard
+33 (0) 358 348 101

India

Rajiv Waichal
+91 2067072496
+91 8600725511

Middle East

Benjamin Bernhardt
+971 (0) 56 99 52 177

Nordics

Christian Schuster
+46 421 795 89

Russia, CIS, Baltics, Balkan & Eastern Europe

Heiko Ewig
+49 6332 83 1708

Singapore

Crane Service Supervisor
Steven Jia
+65 6692 7784

Spain & Portugal

Ignacio Espanol Escudero
+34 911988377
+34 629 480 293

UK & Ireland

Gary Menzies
+44 (0)1844 203771